We run your server. You run your business.

Yes — and we do it for free on every paid plan, email included. Tell us who you're with now and we handle the migration end-to-end, usually within a day.

It means we operate the server end-to-end: installation, security updates, daily backups, 24/7 monitoring, and restoring backups when needed. You get a personal account manager and reach a real engineer (in English or Russian) when you need help. You focus on your business; we handle everything technical.

In enterprise EU data centres in the Netherlands, on dedicated servers that we own or lease. Your site, its databases, your mailboxes and our encrypted backups are stored in the EU, under EU law, and your site is served straight from those servers. Email you send, from a mailbox or from your site, goes out to its recipients through an outbound relay provider. That relay, and the tools we use to run this website and to answer your messages, are a separate question — our Subprocessors page names every provider we use and where it processes data.

Of course. Choose 1, 12 or 24 months at checkout, and cancel renewal whenever you like; your service runs to the end of the period you have already paid for. A 12 or 24-month term renews for the same term at the renewal price shown on your plan. When a cancelled service ends, we suspend it rather than delete it: the site goes offline, mailboxes are locked, and incoming mail is held for about four days, then returned to its senders. Fourteen days later the account is deleted for good, with its files, databases and all its mail; until then, ask us and we can restore it or send you a copy. To be safe, move or export your mail before the cancellation date. And if a new plan turns out not to be for you, our 30-day money-back guarantee refunds the hosting fee (if your plan came with a free domain, its regular price is deducted and the domain stays yours for its year): one email to billing@maxinodes.com within 30 days of your first order, no form to fill in. It covers that first order rather than renewals or third-party extras.

Yes — Russian and English are our two working languages, by email or live chat. We're built for entrepreneurs from the Russian-speaking community across the EU.